Fair Use Policy

Fair Use Policy

At NivoHost, we strive to offer high-quality and reliable hosting services to all our customers. To ensure optimal performance, reliability, and fairness, we have established this Fair Use Policy (FUP) which applies to all services labeled as “unlimited” or “unmetered,” including bandwidth, disk usage, and other server resources.

1. Unlimited Bandwidth & Storage

Our hosting plans may advertise “unlimited” bandwidth or disk space. While we do not set fixed limits, we expect users to maintain usage within reasonable levels. These resources are intended for regular website operation, not for file hosting, backup storage, media streaming, or archive distribution.

• Sites must not use hosting space as a file repository or for non-web-related storage.
• Streaming video/audio (24/7), file sharing, or mass downloads is not permitted under shared hosting.
• Accounts consuming excessive server resources may be temporarily limited or suspended with prior notice.

2. CPU, RAM, and MySQL Usage

We monitor server performance to ensure fair resource allocation. Excessive use of CPU, memory (RAM), or MySQL queries that negatively impact other users is prohibited. This includes:

• Running cron jobs at high frequency (less than 15 minutes apart).
• Executing heavy scripts or processes that cause prolonged server load.
• Hosting bots, mining scripts, or any automated processes without written approval.

3. Email Sending Limits

To prevent spam and server abuse, email sending is limited as follows:

• Maximum of 100 emails per hour per domain on shared hosting.
• Use of mailing list software must comply with anti-spam regulations and require user opt-in.

4. Backup & File Storage

Our shared hosting is not intended for backup or storage purposes. Hosting of backups, zip files, ISO images, or similar files not associated with your website is prohibited.

5. Fair Use Enforcement

If an account exceeds reasonable usage or disrupts server performance, we will take the following steps:

• Issue a warning and provide an opportunity to reduce usage.
• Temporarily restrict certain resources if the problem continues.
• Suspend the account in severe or repeat violations to protect the server environment.

6. Upgrading Your Plan

If your usage grows beyond what’s suitable for shared hosting, we’ll recommend upgrading to a VPS or dedicated plan that better suits your needs. This ensures both your site and other clients' sites remain fast and stable.

7. Changes to This Policy

NivoHost reserves the right to modify this Fair Use Policy at any time. Updates will be posted on our website, and continued use of our services implies acceptance of any changes made.